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GlobalPowersofLuxury2026
GlobalPowersofLuxury2026|Contents
Contents
Foreword03
ExecutiveSummary05
2026Luxuryoutlook06
Consumertrendsshapingluxury06
Luxuryoutlook09
Companies,expectations12
Toppriorities14
Topgrowthopportunities16
Majorfinancialinvestments17
GenAIadoptioninLuxury:poisedbetweenassessmentandimplementation20
AreaswithgreatestpotentialofAIimplementation23
FocusonIndia25
Next5yearstrendsandgrowthprospects26
Majortransformativeimpacts26
Futuregrowthlevers:fromtransactiontorelationship29
Sustainability32
Methodology35
Contacts36
Endnotes37
02
GlobalPowersofLuxury2026|Foreword
Foreword
Forteneditions,theGlobalPowersofLuxuryreporthasmappedtheindustrythroughthelensoffinancialstatements,anessentialcompasstounderstandwhoperformed,where,andwhy.
Butfinancialstatements,bydefinition,telluswhathappened.
Thisyear,wefelttheneedtoinnovateanddecidedthatadifferentlenscouldaddmorevalueforleadersbyhelpingthemsensethemoment,notjustauditthepast.
Wehavethereforechangedthemethodologyandmovedtoaforward-lookingstudygroundedinasurveyinvolving420C-suiteandseniorexecutivesacrosstencountries.Allrespondentsweredirectlyresponsiblefororexertedsignificantinfluenceon
majorstrategicinitiativeswithintheirorganizationsspanningkeyLuxurysectors:Apparelandfootwear,Bagsandaccessories,Jewelry,Watches,BeautyandHospitality.Theirperspectives,onconsumers,growth,risk,technologyadvancements,
sustainability,formthebackboneofthisedition.
Wealsobroadenedthestudyscopetoincludehospitalityasluxurytodaylivesasmuchintheexperienceasintheproduct.Theboundariesbetweenpersonalgoods,places,andplatformsaredissolving;valueisoftencreatedwheretheymeet.
Luxuryhaslongbeenaboutmorethanproducts.Itisaboutconnection:betweenbrandsandpeople,craftandtechnology,
heritageandreinvention.Inaworldthatfeelsfasterandmoredemanding,luxuryisbeingaskedtodosomethingharderthanever:createintimacyandbuildsignificance,notjustscale.
Thepastfewquartershavebeencomplicated.Afterthepost-pandemicsurge,theindustryhasnavigatedapullbackof
aspirationalconsumersundercost-of-livingpressuresandaseriesofheadwinds:normalizingtouristflows,globaltensionsandtariffimpactsshapingsupplychains,tighteningregulation,andunevendemandinChina.
Againstthisbackdrop,theexecutiveinterviewshighlightanewphaseforluxury:stabilization.Themonthsaheadareexpectedtobeaboutrebuildingstabilityandtrustwithconsumers,favoringproductivity,loyalty,anddurablevalueovershort-termvolume.
Luxury’sfutureisanticipatedtobewonbybeingtruer:clearerinpurpose,sharperinexecution,closertothepeopleyouserve.
IdaPalombella
GlobalFashion&LuxuryCo-LeadDeloitteItaly
KatieWeir
GlobalFashion&LuxuryCo-LeadDeloitteGlobal
03
GlobalPowersofLuxury2026|ExecutiveSummary
04
GlobalPowersofLuxury2026|ExecutiveSummary
ExecutiveSummary
Luxuryexecutivesexpect2026tobedrivenlessbyvolumeand
morebyvalue.Two-thirdsofexecutivesexpectrevenuestohold
orriseandanevenlargershareanticipatestableorimproving
margins,signalingayearwherepricingpower,productmix,
andoperationaldisciplinedrivetheperformance.Thisoutlook
translatesdirectlyintoexpectedinvestmentchoicesconcentratingwherebrandappealbuildsandreturnsaccelerate:brandand
marketexpansion,digitalacceleration,andomnichannelandcustomerexperience,withtalentandsustainabilitypositioned
asenablingdrivers.Thefocusnowstretcheswellbeyondjust
developinge-commercetotheenterpriseintegrationofdata,
artificialintelligence(AI),andautomation,turningphysicalflagshipsintotheatrical,insight-drivendestinationsthataimtoconverttrafficintoloyaltyandcontent.
Theemphasisonvalueovervolumeisdirectlydrivingthere-
evaluationofstorefootprintandexpectedreturns.Companies
areraisingthebaroncapitaldeploymentandprioritizingflagshipqualityandunitproductivityaheadofadditionalopenings:morethanone-thirdofexecutivessurveyedplantoreducecapital
expenditureand39.3%expectstorenetworkoptimization,whilethemajorityplanpriceadjustments,suggestingpricingasthe
primarystabilizerofprofitabilityinaslower-demandenvironment.Thegrowthagendafollowsnaturally:reengagethecustomer.
Customerexperienceandloyaltyleadasthetopopportunities,aheadofmergersandacquisitions(M&A)/adjacenciesexpansionandresearchanddevelopment(R&D)innovation.Theemphasisshiftsonexpandingvaluepercustomer—frequency,basket,
andlifetimevalue—anchoredinhigh-touchservice,access,andcommunity.
UseofGenerativeAI(GenAI)movesfrominitialstagesofcuriosityandexplorationtoexecution.Adoptionsplitsbetweenassessmentandselectiveimplementation,withroughlyoneintenexecutivesalreadyembeddingthetechnologyincorefunctions.Expected
impactofAIisbalancedacrossproduct/design,marketing/
advertising,customerengagementandpersonalization,andsupply/demandandinventoryintelligence,signalingintegrationacrossthevaluechain.
Demandcontinuestomovefromproductstoexperiences:
travel,hospitality,andimmersiveretail.Inparallel,pre-owned
hasmaturedfromasidemarkettoabusinesstomonitorclosely:
certifiedprogramsandplatformalliancesnowsupportacquisition,loyalty,andcircularity,aligningvalueconsciousnesswith
responsibleconsumption.
Lookingfiveyearsout,growthre-configuresaroundchannelsandecosystems:mainstreame-commerceanddirect-to-consumerasfirst-partydatainfrastructure;social/shoppablecommercetofusecultureandtransaction;lifestyleadjacenciestoextendthebrand’semotionalperimeter;andco-brandingtorefreshcodesandunlocknewdemandpools,withconversationalcommerce
emergingasacredibleacceleratorasAImatures.
Sustainabilityshiftsfromreportingandgovernancetoredesignthevaluechain.ExecutivesprioritizeR&Dandinnovationandcircularityandlifecyclemanagementaheadofcompliance.
Transparencyistheenablingsubstratumthatmakeseverythingelseinvestableandscalable,withDigitalProductPassports
andblockchainenabledtraceabilitymovingfrompilotstoinfrastructure.
05
GlobalPowersofLuxury2026|2026Luxuryoutlook
2026Luxuryoutlook
Consumertrendsshapingluxury
Executivesacrosstheluxuryindustryagreeonaclearhierarchy
ofconsumertrendsdefiningthenext12months.Foremostisa
surgeindemandforhyper-personalizationanddataenabledservices,asluxuryclienteleseektailor-madeexperiencesateverytouchpoint.Thisismatchedbythecontinuingriseofexperientialluxury,anelevationofimmersiveexperiencesoversimple
transactions.Equallyprominentisagrowingpre-ownedand
value-consciousmindsetamongconsumersthatreflectsbothsustainabilityvaluesandeconomicpragmatism.Overlayingthesetrendsisatoneofmacroeconomiccaution.Highinflation,tariffuncertainties,andotherheadwindshavetemperedtheindustry’s
exuberanceoverthepastfewyears.Thepost-pandemiceuphoriaof2021–2022hasgivenwaytoamoremeasuredrealityinwhichexecutivesanticipateacautiousconsumerbuffetedbypersistentinflation,ratehikes,andglobaluncertainty.
Thesestructuralfactors,alongsidetheexpectationsofGenZ,
whodemandauthenticity,sustainability,andseamlessdigital-to-physicalengagement1,arefundamentallyreshapinghowbrandsengagetheirglobalaudiencesacrossmajormarkets,fromEuropetoAsia.
Expectedconsumerbehavioursin?uencingFashion&Luxuryindustryoverthenext12-18months
Total
33,3%20,0%19,0%18,0%8,8%
Europe
29,2%19,6%21,6%20,8%8,8%
UnitedStates
40,0%16,0%18,0%18,0%8,0%
MiddleEast
26,7%20,0%20,0%20,0%13,3%
Asia
43,3%23,3%12,2%13,3%7,8%
0%10%20%30%40%50%60%70%80%90%100%
Increasingdemandforpersonalizationanddigitalexperiences,tailoredservicesbydatasharingShifttowardexperientialluxury
Growthofthepre-ownedandvalue-drivenmindset
Reducedluxuryspendingduetoin?ation,tari?s,cautiousconsumers
Evolvingdemographicsandvalues
Figure1|Source:DeloitteGlobalPowersofLuxury2026
06
GlobalPowersofLuxury2026|2026Luxuryout|ook
07
Personalizationinthedata-drivenage
Luxuryexecutivesa|mostuniversa||ypointtopersona|ization
asthetopconsumertrend.lnanageofAlanda|gorithmic
recommendations,high-endconsumershavecometoexpect
servicesandproductsfinelytunedtotheirpersonaltastes.A
recentDeloitteItalysurveyonBrandConnection2showedthatin|uxury,mostconsumersexpecttai|oredproducts,services,and
communications(57.9%)andfeelmoreconnectedtoabrandwhencontentmatchestheirinterests(56.0%).Thetrendisstronger
intheUAE(personalization80.2%;connection76.8%),followedbyChina(69.9%;69.5%).Europeismoremoderatebutengaged(54%expectpersonalization;51.4%linkittohigherengagement).Personalizedadspositivelyinfluenceperceptionsandpurchasechoicesfor56.3%g|oba||y-peakingintheUnitedArabEmirates(77.2%)andtheUnitedStates(67.3%),versus50.7%inEurope.
lnterestinin-storepersona|izedadsishighestwhereomnichanne|isadvanced:UAE70.6%,US55.2%,Europe40.9%.Consumers
cravetangiblebenefitsfromsharingtheirpreferences.
Companiesarerespondingbyweavingdata-enab|ed
persona|izationintobothdigita|andphysica|rea|ms.Luxury
brandsarerebui|dingre|evancewithyoungeraudiencesby
doublingdownondata-drivenpersonalization.Beyondclassic
services(monogramming,made-to-order,bespokestyling),
they,reintegratingcustomerdatap|atformsandAlmode|sto
anticipatetastesandcontexts,orchestrate1:1communication,
andsuggestproductcombinationsa|ignedtoeachshopper,ssty|e.
In-store,clientelingapps,QRcodes,NearFieldCommunication(NFC),andreal-timeinventoryenabletailoredexperiences
(e.g.,appointments,pick-up,repairs,personalizedcapsules),
whileonline,AugmentedReality(AR)try-onsandconfiguratorsbringcraftsmanshipintodigitalchannels.Researchshowsthatexperience-drivenbusinessesreporthigherretention,repeatpurchaserates,averageorderva|ues.Highercustomer|ifetimeva|ue3andhigher|oya|ty4.
Acrosstheindustry,simi|armovesarecommon:Alchatbots
suggestjust-rightproductsinon|ineboutiques,andsa|es
associatesarmedwithCustomerRelationshipManagement
(CRM)tabletsrecallacustomer’spreferences.IntheMiddleEast,persona|shopping|oungesindepartmentstoresusedataabout
pastpurchasesto|ayoutse|ectionstai|oredtoeachVlPcustomer.Thisdeep|eve|ofpersona|izationnoton|ydrivessa|esbutcanhe|pbui|dtrust,acritica|factorasprivacy-consciouscustomersweightheprosandconsofsharingpersona|data,andtowhatextent.
Whendoneright,persona|izationcanbecomeavirtuouscirc|e:
data-driventai|oringmakescustomersfee|seenandva|ued,whichinturnfosters|oya|tyandhigher|ifetimeva|ue.
Experientialluxuryisheretostay
ExecutivesfromParisianmaisonstoAsian|uxuryma||sdescribe
anexperienceimperative.Today,sconsumers-especia||y
younger,g|oba||ymindedones-seekimmersion,storyte||ing,andinteraction.Thishas|edtoawaveofexperientia|conceptsin|uxuryretai|andhospita|ity.
Luxuryhousesarethereforeshiftingfromtransactiona|retai|toimmersivebrandexperiences,focusinginvestmentontheatrica|flagshipsandexperience-ledformatssuchasgalleries,cafés,
museums,trave|ingpop-ups,andphoto-friend|yinsta||ationsthatturnvisitsintocu|tura|events.lnChinaande|sewhere,thisoftencoincideswithpruningunderperformingstoreswhi|ee|evating
afewiconic|ocationsthatanchorthebrandnarrativeanddraw
highervaluetraffic5.Experientia||uxurynowextendsbeyond
fashionstores.Brandsareopeningrefineddiningspacesand
caféstoprojectacuratedlifestyle;staginginteractiveexhibitionswithARtry-onsanddigitalmirrors;andcreatingallianceswith
comp|ementarybrandsonhybridretai|-entertainmenthubsin
high-trafficvenuestosurpriseanddelight.Evenhighwatchmakingandfinejewelryareembracinginvitation-onlyateliers,
masterc|asses,andga||ery-sty|epreviewsthatspot|ightcraftandcu|tureratherthanfocusingjustontransactions.Thecommon
thread:memorab|e,shareab|emomentsthatdeepenengagementandconvertcuriosityinto|ong-term|oya|ty.
Theseeffortsrecognizethatmodernluxuryconsumersseek
emotionsandenrichmentfrombrands.Afterthepost-pandemic
boom,persona||uxuryproductssa|esarenorma|izing,whi|e
experientialcategories,includingtravelandhospitality,grewby8%to$103.4bi||ionin20256.Consumersdidnotstopspending;theyshiftedwhattheyspenton.Leadersintheindustryappeartoseethisasa|ong-termevo|ution.
Pre-OwnedLuxuryandtheValueMindset
Overthenextyear,|uxuryexecutivesenvisionthenorma|izationofthesecond-handmarket,acknow|edgingthatconsumersnowfree|ymixnewpurchaseswithpre-owned|uxuryitems.
Thistrendisdrivenbystrongdemandforsustainabi|ity,product|ongevityandtangib|einvestmentva|ue,andispoweredbygrowththatoutpacestheprimaryglobalapparelmarketby2.7times
(reaching$367billionby2029)7.
Companiesarerespondingontwofronts:
?ln-housecontro|andauthentication:brandsareincreasing|y
bringingresa|ein-housewithrepair,refurbishment,productcareservices(68.3%)andcertifiedpre-ownedprograms(53.8%).Byauthenticatingandofferingguarantees,theytransformresale
intoacontro||ed,premiumchanne|.Asdemandacce|erates,
expandinge|igibi|itytonewerpieceshe|pscreateasteadytrade-in|oop,preservingbrandqua|ity,pricingdiscip|ine,andthedirectcustomerre|ationship.
?Strategica||iancesandacquisition:majorgroupsareactive|y
collaboratingwith,orinvestingin,resaleplatforms(44.5%).Thissuggeststhatyounger,sustainabi|ity-mindedshoppersoftenbegintheir|uxuryjourneysontheseapps,makingthestrategica||iancerouteacrucia|strategictouchpointfornewcustomeracquisition,|oya|tybui|ding,andcircu|arity.
Thesetwoapproachesarenotcompetingandform
complementarylayersofanewcircularecosystem.Brandsare
fundamenta||yshiftingtheirro|efromsimp|ese||erstocuratorsoftheentireproduct|ifecyc|e.
GlobalPowersofLuxury2026|2026Luxuryoutlook
Thistransformationissupportedbyconsumerattitudes:pre-
ownedisviewedassmartandvalue-conscious,elevatingthe
appreciationfortimelessdesign,craftsmanship,anddurabilityoverfast-turnovertrends.
Thegrowthofresalehasthepotentialtoredefineproduct
ownershipfromaone-time,linearsaletoamanaged,circular
lifecycle.Luxurybrandsmustembracethisopportunitybytreating
theirheritagesasliving,circulatingassets.Thestrategicchallengeistomovebeyondmereacknowledgmentandstructurallycommittoend-to-endproductresponsibility.Thisactionhelpsensure
thebrand'spromiseoftimelessnessgenuinelyconnectswithandservesmultiplegenerationsofconsumers.
Typeofsecond-handorpre-ownedstrategiesluxurycompanieshaveinplace
Total
Apparel&footwear
Bags&Accessories
Jewelry
Watches
68,3%
53,8%
1,4%
44,5%
47,6%
76,4%
85,4%
87,6%
76,4%
37,0%
87,0%
51,9%38,9%
3,5%
90,5%
68,3%
31,7%38,1%
4,8%
24,6%
77,2%
43,9%26,3%
0%
10%
20%
30%
40%
90%
100%
50%60%70%80%
Certi?edpre-ownedandtrade-inprogramsBrand-ownedorthird-partyresaleplatforms
Repair,refurbishmentandproductcareservicesConsumereducationandcommunityengagementNoneoftheabove
Figure2|Source:DeloitteGlobalPowersofLuxury2026
08
GlobalPowersofLuxury2026|2026Luxuryoutlook
09
Luxuryoutlook
Accordingtothesurveyresults,despitetheslowdownindomesticgrowthwitnessedinthepastcoupleofyears,Chinamaintains
apivotalroleinthegloballuxurymarketandluxuryexecutivesstillexpectittobethemaindriverofluxuryconsumptionin2026
globally.Itsinfluencestemsnotonlyfromitscurrentsalesvolumebutfromitsanticipatedstructuralroleasthemajorfuturegrowthengineandtheincreasingsophisticationofitsconsumers.
Regionsthatareexpectedtodrivethestrongestgrowthinluxuryconsumptionoverthenext12months
19,3%
China
9,0%Europe
7,9%
NorthAmerica
17,9%
MiddleEast
19,0%Japan
0,2%Africa
0,5%
SouthAmerica
11,9%India
14,3%
OtherAsia
Paci?cMarkets
Figure3|Source:DeloitteGlobalPowersofLuxury2026
Japanisexpectedtobethesecondmostrelevantcountry
contributingtothegrowthinluxuryconsumption.Aweak
yenisdrawingforeignshoppers,especiallyChinesewhofindsignificantpriceadvantages.Thisexternalgrowthisreinforcedbyadiscerningdomesticconsumerbasethatvaluesexquisitecraftsmanshipandheritage,helpingtoensuringhighresilienceandsustaineddemand.
TheMiddleEastisexpectedtobethethird-largestengine
forluxuryconsumptiongrowthglobally,amomentumthat
appearssubstantiallyinfluencedbytherepatriationofhigh-endspendingasmajorcapitalslikeDubaiandRiyadhinvestheavilyinelevatingtheirlocalretailandluxuryhospitalityecosystems.Thisexpandingmarketmaybeviewedasaclearmanifestationofayoung,wealthy,anddigitallyengagedconsumerbase
thatincreasinglyappearstoprefershoppingdomestically
ratherthantravelingabroad,cementingtheregion'sstructuralimportancetogloballuxurybrands.
India'sluxurymarketispoisedforgrowththanksinparttoitsboomingpopulationofHigh-Net-WorthIndividualsandalarge,aspirationalyouthdemographic.Thisexpansionisalsofueledbystrongeconomicgrowth,increasingglobalexposure,and
therapiddevelopmentoflocalluxuryretailande-commerceinfrastructurethathelpsmakeshigh-endproductsmore
accessibleacrossthecountry.
Europesuccessfullycapitalizesonitspositionasthemodernhomelandofluxurybrands,attractinghigh-spendingtouristswhoseekboththegenuinebrandexperienceandthefinancialadvantageofbuyingdirectlyatthesource.Marketgrowthisstronglyfueledbythisinternationaltouristspending,which
benefitsfrompricearbitragecomparedtobuyers'homemarkets,suchasNorthAmericaandAsia.Thisdynamic
reinforcesEurope,notonlyasaguardianofheritageandhigh-endcraftsmanship,butalsoasaglobalfocalpointforpurchasingexperientialandhigh-endluxury.
GlobalPowersofLuxury2026|2026Luxuryoutlook
NorthAmericaisamaturemarketwherehigh-net-worth
consumersareincreasinglydoingtheirluxurygoodsshoppingabroad,particularlyinEurope,duetofavorableexchange
ratesandValue-AddedTax(VAT)refunds.ThisspendislargelycapturedbyEuropeanmarkets,notNorthAmericanretail.
SouthAmericaandAfricaaccountforaminimalshareofthegloballuxurymarket,withtheregion’swealthyconsumersmoreengagedin"luxurytourism,"purchasinggoodsabroadrather
thanspendingdomestically.
Luxurycategorywiththestrongestexpectedgrowthoverthenext12months
36,2%
18,6%
17,4%
9,3%9,0%
5,0%4,5%
LuxuryTravelBeautyApparel&
footwear
Leathergoods
JewelryWatchesFine
dining/food/beverage
Figure4|DeloitteGlobalPowersofLuxury2026
Whenaskedabouttheluxurysegmentthatwillgrowthe
mostoverthenext12monthsthesurveyrespondentspaint
apicturethatpointstoacontinuedshifttowardexperiencesoverproducts,withresponsesthatclusteraroundTravel.MoremoderateexpectationsforBeautyandApparelandfootwear,whilelowersharesareexpectedforFinedining/food/beverageandLeathergoods.
ThepatternisconsistentwithDeloitteConsumerSignals8globaldatathathavehighlightedsince2023acontinuedshifttowardexperiencesandservicesoverproducts(asshowninfigure
5).Globalconsumershavebeenshowinggreaterwillingnesstospendontravelandhospitalityratherthanotherproductcategories.
10
GlobalPowersofLuxury2026|2026Luxuryoutlook
SpendingIntentionsIndex
Estimatedmonthlyspendingamount(%change,EMA)(Oct/Nov/Dec2021=0)
50%
YoY
40%
30%
20%
10%
0%
-10%
-20%
-30%
Note:Forgroceries,personalcare,restaurants,andrecreation,studyrespondentsestimatespendingforthenext2weeks.
Figure5|Source:DeloitteConsumerIndustryCenter,ConsumerSignals.November2025
Leisuretravel
Restaurants
Personalcare
Recreation.&Entertainment
Clothing
11
GlobalPowersofLuxury2026|2026Luxuryoutlook
12
Companies’expectations
Overthenexttwelvemonths,thegloballuxuryindustryexpectstonavigateadelicateequilibrium,pursuinggrowththrough
strategicpragmatism.C-levelsentimentrevealsanindustrythatisconfidentyetcautious,withcompaniesprioritizingpricing
discipline,operationalefficiencyandselectiveinvestmentsacross
resources,workforceandretailfootprint.Theoutlookframes
2026asayearofprofitableresilienceratherthanexuberantgrowth,astheindustryadaptstoastructurallyslowermacro
environmentwhilepositioningforanewcycleofselective,quality-drivenexpansion.
2026companies,expectations
Total
Europe
UnitedStates
MiddleEast
Asia
81,2%70,7%66,9%39,3%36,2%24,3%
84,4%70,8%68,8%41,6%34,8%22,8%
76,0%64,0%60,0%38,0%38,0%32,0%
76,7%80,0%66,7%46,7%46,7%20,0%
76,7%71,1%65,6%31,1%35,6%25,6%
0%10%20%30%40%50%60%70%80%90%100%
PriceadjustmentsduetomarketconditionOperatingmarginsmaintainedorimproved
RevenuesstableorgrowingdespiteheadwindsStoreclosures,focusingonkeylocations
CapitalexpenditurereductionHeadcountreductionplanned
Figure6|Source:DeloitteGlobalPowersofLuxury2026
Atthemacro-regionallevel,expectationsfor2026revealfourdistinctvisions:
?Withstrongconfidenceinrevenuestability(68.8%)andmargins(70.8%),Europeanluxuryhousesareleveragingtheirpricing
powerandselectiveretailrationalizationtopreservepremiumpositioningandprofitability.
?SentimentintheUSisslightlybelowtheglobalaverage,
with60%expectingrevenuestabilityand64%confidenceinmargins,reflectingsubduedconsumerconfidenceandrising
operationalcosts.Theprimarydriverappearstobechallengingmacroeconomicfactors,includinghighinterestratesand
persistentconsumerdebt,whichpressureaspirationalluxurypurchases
?Representingthemostambitiousoutlook,theMiddleEast
reports66.7%revenueoptimismandthehighestmarginof
confidenceat80.0%.Thisvisionisfueledbyconcentrated
affluentdemand,massivegovernment-
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